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Places of Support



Today we launch our brand new emotional wellbeing serviceSee, Hear, Respond.


This service will work with children and young people in Northern Ireland who might need additional support to cope with the Covid-19 pandemic, offering practical and therapeutic support. It will also offer advice and guidance to any adults who are concerned about a child’s mental health and wellbeing.


We need your help to get this information to children, young people and families who may need our help. Please could you help disseminate the attached information through your NI networks.


The types of issues children and young people may need support for:

-      Anxiety around Covid restrictions and lockdown

-      Being back at school

-      Concerns for health of parents/ grandparents/ family members

-      Help with isolation

-      Relationships with parents & family

-      Dealing with bereavement


People can self-refer  to this service, by using the online form or by telephone (details below). They can also be referred by professionals (you).  


Families in Northern Ireland can now self-refer for See, Hear, Respond online at or call 0800 157 7015 available from noon until 7pm, Monday to Friday.


Please see attached two flyers, one for children & young people and one for adults.


The aim of this service is to provide the immediate support that children and young people need, to help them overcome their challenges and prevent problems escalating to crisis level.


If you have any questions regarding the service please contact


Many thanks




Dara Mulholland

Media & Communications Manager | Barnardo's Northern Ireland  

542 – 544 Upper Newtownards Road, Belfast, BT4 3HE  
(: 07825113303  (: 028 9067 2366

24 hr press office: 020 8498 7555


Letter from Minister of Education (Safer Schools app)


Support for Parents While Children are at Home

SBNI APP for Parents Carers and Professionals.

We have refreshed  the APP with new up-dates.

The App provides regular ongoing  up-dates and short videos on new, emerging themes and risks in the on-line world. It also provides access to Regional Policy and Procedure.

We would be grateful if you would promote and encourage your staff, parents and carers to  download the free App available in The APP Store for IOS and Android.

Childline Report Remove tool 
Source: Childline
Date: 02 March 2020

Childline has launched Report Remove, a service that allows children and young people under 18 to report and get removed from the internet a nude image or video of themselves that might have been shared online. The webpage includes links to services and information offering emotional and safeguarding support. 

Visit the Childline website: Report a nude image online


How to get help if you are concerned about a child or young person


If you have concerns about a child you must seek advice from professionals. If you think a child or young person under the age of 18 years is being abused or neglected, please contact the Gateway team in your local Health and Social Care Trust (contact numbers below). Do this as soon as you can and before the situation gets any worse.

If you believe that a child or young person is at immediate risk, this should be reported without delay to the police service as a 999 emergency and contact should also be made to your local Health and Social Care (HSC) Trust:

Gateway Teams

  • Belfast HSC Trust - 028 9050 7000
  • Northern HSC Trust - 0300 1234 333
  • South Eastern HSC Trust - 0300 1000 300
  • Southern HSC Trust - 0800 7837 745
  • Western HSC Trust - 028 7131 4090

You can talk with an NSPCC counsellor for free, 24 hours a day. Call 0808 800 5000. 


What is abuse


Child abuse occurs when a child is neglected, harmed or not provided with proper care. Children may be abused in many settings, for example, in a family, in an institutional or community setting, by those known to them, or more rarely, by a stranger. There are different types of abuse and a child may suffer more than one of them.

Physical Abuse
Physical abuse is the deliberate physical injury to a child, or the wilful or neglectful failure to prevent physical injury or suffering. This may include hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating, confinement to a room or cot, or inappropriately giving drugs to control behaviour.

Emotional Abuse
Emotional abuse is the persistent emotional ill-treatment of a child such as to cause severe and persistent adverse effects on the child’s emotional development. It may involve conveying to children that they are worthless or unloved, inadequate, or valued only insofar as they meet the needs of another person. It may involve causing children frequently to feel frightened or in danger, or the exploitation or corruption of children.

Sexual Abuse
Sexual abuse involves forcing or enticing a child to take part in sexual activities. The activities may involve physical contact, including penetrative or non-penetrative acts.

Neglect is the persistent failure to meet a child’s physical, emotional and/or psychological needs, likely to result in significant harm. It may involve a parent or carer failing to provide adequate foods, shelter and clothing; failing to protect a child from physical harm or danger; failing to ensure access to appropriate medical care or treatment; lack of stimulation or lack of supervision. 


Let's Learn Together - A Guide for Parents & Teachers of Adopted Children in Primary School

Parenting NI


Let Children Know you are Listening


Contact Details and Useful Links